Blog · tag
Every post tagged “staff” — newest first.
Blesta 3.0's ticket system is a plugin with email piping, departments, staff assignment and notes, attachments, predefined responses, schedules, and Markdown replies.
Blesta 3.0 Staff BCC Notices let staff opt in to copies of client emails, limited by staff-group permissions so they only see notices their role allows.
Blesta 3.0 access control lists give refined permission control with 87-plus resources, plugin-registered resources, automatic navigation ties, and direct ACL calls.
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