Everything was fine till I handed over my FTP account

[casualhost]

Now, Im not gonna blame anyone or anything but heres what happened.

About an hour ago, my site @ https://billing.casualhost.com was working fine and dandy.

Then I desired to get my theme intergrated to blesta, googled a bit, and decided to use website intergration @ https://scriptinstallation.ca to do it.

Paid up and handed them over FTP info.. and I just checked my site and it shows up blank. Tried using a VPN on my phone with mobile data, its still blank. I restored a day old backup ( on my main site and billing to make sure ), the main site returned to its original state ( I just uploaded to change some stuff ) , but the billing is still shows up blank. I don't at all understand how this could happen... the files at billing are still there, I can see it in my file manager.. I barely login to my servers control panel so i dont think i changed any important settings

 

If anyone experienced anything like this, please help

 

Thanks!

[BeZazz]

Shouldn't you be discussing this with https://scriptinstallation.ca ?

They may still be working on it and reverting the changes you made.

[Michael]

It maybe a simple error when they did the integration or they could be working on it as BeZazz says best to ask them.

[Adam]

A typical "blank page" could be an indication that you have errors and the PHP environment is not configured to display errors. Check your logs, restore from backup.

 

-Adam

 

[Paul]

The page seems to be loading now, did they resolve it for you?

[casualhost]

I did another server backup restore ( full server ) and all is good

 

Everything is fine now, I guess it was my bad to share my FTP info with them, I just sent a copy of my website theme and they sent a zip file for the theme..

 

But just FYI guys, never share ur FTP info to websiteintergration

[Paul74]

Yeah he got upset at me and made accusations - even though I never even accessed his Blesta. I do the work on my own site - I do not access clients blesta installs. Heck I didn't even process and begin his order yet when he was ticketing accusations against me. Kindly stop slandering my business. Thanks!

 

[Joseph H]

They did mine without any problems. The work was done withing the promised time as well, the issue sounds like server related and not theme issue.

[Paul]

Sounds like everyone has had a chance to comment, so I'm going to close this thread. </thread>