Stopping clients from Adding www to domain name

[mlsto]

Hello

When some clients put their domain name with www.domain.com it adds two www to the activation email so comes out as

http://www.www.mydomain.com

Is there a way to stop this, maybe a notice by the domain input box?

Thank you for any help on this.

[Daniel B]

2 hours ago, mlsto said:

Hello

When some clients put their domain name with www.domain.com it adds two www to the activation email so comes out as

http://www.www.mydomain.com

Is there a way to stop this, maybe a notice by the domain input box?

Thank you for any help on this.

I've never noticed this.  What does your welcome email template look like?  Do you have http://www.{service.cpanel_domain}?  If so, just change it to http://{service.cpanel_domain}.  That way it will either have the www they input, or it won't have one at all...either way will work (I prefer no www, but that's just me)

[Blesta Addons]

if i remember this issue has been fixed in cPanel module; i can't test it as i use my own patched cPanel module .

and of course cpanel module should exclude www if entered by the client .

[mlsto]

I can remove http://www in the welcome email but it is also showing the email setup as mail.www.mydomain.com

Cpanel is also using the www to create the username

I prefer if I can put something next to the domain box to say "use only domain.com and not www.domain.com"

Thank you

[evolvewh]

Is this what you're referring to? CORE-1567

[mlsto]

1 hour ago, evolvewh said:

Is this what you're referring to? CORE-1567

Yes exactly evolvewh

I see it is affecting 3.4 and unresolved and open but it also affects v4.

Since this is open can I get a way to add a notice to the domain input box?

Thank you

[Daniel B]

1 hour ago, mlsto said:

Yes exactly evolvewh

I see it is affecting 3.4 and unresolved and open but it also affects v4.

Since this is open can I get a way to add a notice to the domain input box?

Thank you

Adding the notice would depend on which order form you are using.  Which one?

[mlsto]

1 hour ago, Daniel B said:

Adding the notice would depend on which order form you are using.  Which one?

I am using wizard list.

Thank you

[mlsto]

No answer on this, I just need to add a notice if possible, if not I am hoping this can be corrected very soon as it seems to be an issue.

[Daniel B]

17 hours ago, mlsto said:

No answer on this, I just need to add a notice if possible, if not I am hoping this can be corrected very soon as it seems to be an issue.

The simplest way to do this is to edit the language file for the domain order screen.  The code below is an example for English, if you need it done for other languages it would be the same process, you'd just have to select the correct language folder.

In file: /plugins/order/views/templates/wizard/language/en_us/domain.php

Replace:

$lang['Domain.lookup.description'] = 'Start by searching for a domain, or skip this step by clicking "Order Other Items".';

with:

$lang['Domain.lookup.description'] = 'Start by searching for a domain, or skip this step by clicking "Order Other Items".<br /><font color="red"><strong>Please do not include "www" when selecting your domain.  This will be added automatically by the system when required.</strong></font>';

Edit the phrase above to your desired statement.

----------

 

You could also edit the line containing "yourdomain.com" to something like "yourdomain.com (without the www)" and it would put it right into the search box placeholder text.

[mlsto]

Thank you Daniel for the assistance. I was more thinking of putting it in the configuration section.

See attached

[mlsto]

Figured something out, use the config file in the template to add a notice.

Thanks Daniel for steering me in the right direction.