Secure Ftp Backup Failing

[mlsto]

Hello

What are the settings for secure ftp backup as keep getting failed when I test.

I am using hostname as mydomain.com, port 22, user and pass. Do I use the absolute Url path like http://www.myurl.com/backup or I use the server path like /user/account/backup

Thank you for any help on this

[Michael]

You use the server path, so if it's a folder in root like us you put /foldername/

[mlsto]

This is what I did but still getting - The SFTP connection failed! Please check your settings and try again.

Changed permissions and still the same, maybe the port?

[Michael]

30 minutes ago, mlsto said:

This is what I did but still getting - The SFTP connection failed! Please check your settings and try again.

Changed permissions and still the same, maybe the port?

Could be I have this set-up:

 

[Adam]

3 hours ago, mlsto said:

This is what I did but still getting - The SFTP connection failed! Please check your settings and try again.

Changed permissions and still the same, maybe the port?

SFTP and FTPS are two different things. Is your server configured to use the correct one?

SFTP uses SSH over port 22
FTPS uses FTP with TLS/SSL over port 21

 

-Adam

[mlsto]

Thanks Michael and Adam.

From what I am seeing this uses Shell access, do not have it. I tried port 22 and 21 and still failing.

[Michael]

16 minutes ago, mlsto said:

Thanks Michael and Adam.

From what I am seeing this uses Shell access, do not have it. I tried port 22 and 21 and still failing.

if you don't have shell access to the ftp server where the backups will go use port 21. I believe the server running Blesta needs mysql something to do the backup

[mlsto]

Yeah, tried port 21 still a no go. Not sure what the mysql is to do it.

[Michael]

I remember mysqldump

[mlsto]

Will have to bypass for now.

Thanks Michael

[Paul]

The mysqldump binary must be executable by the cron user (Or web server user if running via Blesta). Also, make sure port 22 egress is open at the firewall. Blesta uses SFTP to securely transfer the backup file.