Proxmox issue on new Blesta 3.6.2 install

[BlestaNewb]

Proxmox 3.4-16/40ccc11c
Blesta 3.6.2, 30 day trial license
OpenVZ

I installed Blesta and configured it then wanted to use the official Proxmox module included within Blesta.
I've used Google to search the forum without much luck. 

 

Proxmox Server settings:

Label: S01
User: root
Password: password I used to login
Hostname: valid hostname that I use in my browser
Port: 8006
Storage: local
VMID: default value that the module sets
Template: debian-8.0-x86_64-minimal.tar.gz
IPs: 1 unassigned IP address

 

When I try to activate an order on a test client with user root@pam, I get a blank box (blesta1.png)
I saw on a third party plugin that root@pam sometimes works which this appears not to be the case. 

When I change the username to root, I get an error in that red box (blesta2.png)

When I check Tools -> Logs, I just see log entries of what I've done and nothing reported back from the module (blesta3.png)

Should I upgrade to 4.0 if this is a 3.x specific issue or can a member steer me in the right direction? I'm considering Blesta for the out-of-the-box Proxmox support where WHMCS and third party Proxmox modules are not developed very well by companies with customer support. 

Somewhat related, I was able to get Proxmox Reloaded to work but the lack of development and lack of features prevents me from considering it. I used very similar information above to successfully create a VM so I'm thinking that my information is correct and since PR addon worked, I know the communication between Blesta and Proxmox is properly configured. I feel the issue is with the module or something I'm overlooking.

 

[Michael]

I believe a hostname has to be a subdomain.

[BlestaNewb]

Similar error when I put the VM hostname as test.domain.com
The hostname for the Proxmox server is a valid subdomain.domain.com 

[Michael]

Ok click on the proxmox row and there should be 3 boxes more or less whats in them?

[BlestaNewb]

In Logs or Manage Service? 

[Michael]

45 minutes ago, BlestaNewb said:

In Logs or Manage Service? 

correct tools > logs > promox click the background row.

[BlestaNewb]

The input is:

hostname-for-the-server|vserver-status
a:3:{s:4:"vmid";s:0:"";s:4:"type";s:6:"openvz";s:4:"node";s:6:"bhs-02";}

Output:

hostname-for-the-server

 

That last part "bhs-02" on the input is what the server is named with the OS. 

hostname-for-the-server is a valid A Record on the domain I use. 

[Michael]

36 minutes ago, BlestaNewb said:

The input is:

hostname-for-the-server|vserver-status
a:3:{s:4:"vmid";s:0:"";s:4:"type";s:6:"openvz";s:4:"node";s:6:"bhs-02";}

Output:

hostname-for-the-server

 

That last part "bhs-02" on the input is what the server is named with the OS. 

hostname-for-the-server is a valid A Record on the domain I use. 

no errors?

[BlestaNewb]

The error is on the output and the text returned. 

[Michael]

18 minutes ago, BlestaNewb said:

The error is on the output and the text returned. 

ok so it error'ed and only printed out the hostname correct?

[BlestaNewb]

Correct. 

[Blesta Addons]

you are using KVM  or Openvz ?

[BlestaNewb]

OpenVZ

[Blesta Addons]

have you also tried to add a vm from admin side ?

can you try to add a new user in proxmox panel and give him the privileges to manage vms . then use that username password in blesta .

from what i understand :

you are able to add proxmox server in the module .

you are able to add  a pcakage with the proxmox module, and it show you the available nodes and templates in the packages .

you can't add a vm from proxmox .

[BlestaNewb]

6 hours ago, Blesta Addons said:

can you try to add a new user in proxmox panel and give him the privileges to manage vms . then use that username password in blesta .

What role should I assign? 

[BlestaNewb]

vmuser1 is being created even when I get the internal error occurred message. I've deleted the user on Proxmox's GUI and when I retry, which gets the error, the user is still created. 

[BlestaNewb]

Same error "An internal error occurred and the client account could not be created."

Steps:

(via SSH logged in as root)
adduser blesta
passwd blesta
pveum usermod blesta@pam -group proxadmin
pveum aclmod / -group proxadmin -role PVEAdmin

Logged into the GUI with "blesta" and had all the same access as my root account. 

[Blesta Addons]

so Blesta create user in proxmox , but not the VM !!

have you test with KVM type, just to test .

you need something of debugging the actions, i think proxmox has a log for users actions .

[BlestaNewb]

I don't want to test with KVM because my testing has nothing to do with providing KVM services. 

Blesta created the username in Proxmox but did not create the VM. 

[Blesta Addons]

testing will give us more info , if it can create kvm vm that mean the probleme in the API of openvz , if not that mean my be a permission error .

another way is to test my proxmox reloaded and see it it create a vm .