Paypal callback won't register transaction

[Rodrigo]

Hi,

It seems that Paypal payments are no longer working on my install. I'm not sure if it makes the difference whether the user choose one time pay or a recurring one, but paypal is showing me successful payments on their dashboard that blesta doesn't seem to register.

Where should I start looking to troubleshoot this issue? At payment gateway log it shows "failed". This is how the callback log looks like (I tried to hide personal/transaction info): http://prntscr.com/dobmeq

 

What should I do in this case?

[Michael]

Have you added the IPN Url on PayPal for backup? 

[Blesta Addons]

3 hours ago, Licensecart said:

Have you added the IPN Url on PayPal for backup? 

he say the callback is working, only the result is always error .

from the screen , the Paypal gateway send a completed payment status, and also a verified status for the post-back confirmation .

but i don"t know why blesta mark the it as failed !!!

the only reason that will mark VERIFIED status as error is if the "business" & "receiver_email" are not the same in the input and output . this data was cleared by you, so you can check them .

another test to do is replacing

            case "completed":

by

			case "completed":
			case "verified":

...........

 

From my side , i never get 3 intries in a paypal log , only 2 , the impout and the output , the last log never i see it in my gateway logs, and i support the problem is come from it.

 

[Blesta Addons]

My second theory was correct , i have a modified Paypal gateway and my paypal did't has the fallowing code :

            default:
                // Log request received, even though not necessarily processed
                $verified = ($response === "VERIFIED");
                $this->log($this->ifSet($_SERVER['REQUEST_URI']), serialize($post['payment_status']), "output", $verified);
                
                if ($verified) {
                    return;
                }

 

[Blesta Addons]

i can suggest the fallowing fix , but i'm not sur

				// Log request received, even though not necessarily processed
				$verified = ($response === "VERIFIED");
				$this->log($this->ifSet($_SERVER['REQUEST_URI']), serialize($post['payment_status']), "output", $verified);
				
				if ($response != "VERIFIED") {
					return;
				}

 

[Rodrigo]

8 hours ago, Blesta Addons said:

the only reason that will mark VERIFIED status as error is if the "business" & "receiver_email" are not the same in the input and output . this data was cleared by you, so you can check them .

 

I confirm that the business and receiver_email are equal, so I'll check the patch you suggested and see if it works