PayPal is requiring memberships before making "Single Payments"

[turner2f]

We are using PayPal Payments Standard for BOTH our hosting and single-payment invoices in Blesta.

We have an existing service with PayPal called "PayPal Recurring Payments PRO".

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Whenever someone tries to pay a "single payment".

PayPal is requiring the client to be a PayPal member before they can pay.

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Why is this happening ?

Clients should be able to pay a "single payment", even if they are NOT PayPal members.

Does this have something to do with the "PayPal Payments Standard" plugin in Blesta ?

[Michael]

Why are you complaining to Blesta haha it's a PayPal issue and there should be a "Not a PayPal user" section where they click a link and fill in a card but if it's on a PayPal account already it will ask you to log in.

[turner2f]

No....

Not exactly.

And it is not a complaint.

It is an inquiry.

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WordPress has many plugins that allow customers to make a single payment to PayPal whether they are PayPal customers or not.

So we are inquiring whether the Blesta plugin for " PayPal Payments Standard" is set up differently than other plugins we have used.

 

[activa]

For recurring payment the client should have a paypal aacount   . For signle payment they can pay without paypal account   .

[turner2f]

@activa

Exactly.

.We are not referring to RE-curring payments.

We are talking about invoices with  "Single Payments" .

[activa]

9 hours ago, turner2f said:

@activa

Exactly.

.We are not referring to RE-curring payments.

We are talking about invoices with  "Single Payments" .

In any case this is related maybe to paypal options . Not to blesta itself .

[turner2f]

@activa

Yes. It appears to be a PayPal situation.

When I called they said that they have RANDOMLY put several other people's accounts on some sort of "Fraud Risk List".

Been with them for 10 years without any problem or complaint on record.

So I will be calling back today to find out why we were RANDOMLY put on it and to get us off of it.

[turner2f]

UPDATE:

PayPal said that they are actively working to fix a "system-wide bug" that has affected several other PayPal accounts across their
network where the "Guest Checkout" has been DE-activated for several accounts.

Once they RE-activate the "Guest Checkout" feature, we ( and everybody else ) will be able to receive "single payments"
again without the client having to be a PayPal member.

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Not certain what is going on over at PayPal, but this is the 2nd major "bug" they have had in just 3 weeks. The 1st bug they had in November
affected people's ability to collect Recurring payments.
 

[turner2f]

2ND UPDATE :

PayPal fixed the network bug for the "Guest Checkout ".

But think we'll be transitioning to Authorize.net

This is the 2nd major "bug" that PayPal has had in just 3 weeks.