Security PIN for Cards are not viewable for Admin

[turner2f]

If we go into the Admin area - - > Choose a client to view - - >  "Account Actions" - - > "Payment Accounts" - - > Edit - - > "Credit Card Information"...

We cannot see the PIN code for the credit cards, even if we click on " Show Card" and put in our password. 

We noticed that ACH info shows all the information.

Whereas with Cards, we see an empty, blank text field for the Card's PIN.

Even if we ( as the Admin ) insert a PIN code and then hit "save" we still see an empty, blank text field .

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1) - Is this normal for us as the Admin ?

2) - If yes, can we successfully run their card via the "Make Payment" function, anyway ( even if we cannot see the Card's PIN ) ?

3) - And can we successfully use the Admin's "Make Payment" function if the  "PayPal Payment Standard" module is activated ?

4) - Is there a way within the system or database ( or a file modification ) for us to be able to see the Card's PIN ?

5) - Will the client still be informed when their credit card is about to expire ?

[Paul]

It's against PCI-DSS rules to store CVV data, so we do not do it. You would be out of compliance. Your gateway should be configured not to require CVV data for subsequent transactions.

[Michael]

We can't see the security pin because that's not stored on Blesta. You can however edit Blesta to store and save it but you risk being sued if that information is used for non purposes and you need to be PCI-DSS ready to store credit card information else you are breaking the law in some countries. It's not worth it just phone them up and ask for it.

[turner2f]

Thanks for the reply and the compliance information.

 

3) - Can we successfully use the Admin's "Make Payment" function if the  "PayPal Payment Standard" module is activated ?
 

5) - Will the client still be informed when their credit card is about to expire ?

 

6) - And can we successfully use the  "PayPal Payment Standard" module for AUTO-debiting their PayPal account ?

OR do we need to use PayPal Pay Flow Pro ?
 

[Paul]

3. No. When making a PayPal payment, the customer has to login to PayPal to complete the transaction, so no need for Admins to have access to that. Though, you can "Login as client" to access PayPal payments.

5. Not with PayPal, Blesta does not store credit card expiration numbers when paid via PayPal, nor does it have access to any of that.

6. If the customer sets up a PayPal subscription, the payment will occur from PayPal automatically if they have enough funds.

If you want to accept credit card payments directly, you will need a merchant gateway like Payflow Pro, or Authorize.net. We are partnered with Evo to provide good discount rates to our customers who want to use Authorize.net. You can sign up at https://www.evopayments.us/accept-payments/blesta/ if you are interested in that.