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The {autodebit_date} tag not displaying for Credit Cards in the "Auto-Debit Pending" template


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The {autodebit_date} tag not displaying Credit card Auto-Draft due dates in the "Auto-Debit Pending" template.


In the email Auto-draft the due date for credit cards is blank if we use the {autodebit_date} tag .

Your  {payment_account.type} card ending in (  {payment_account.last4}  ) will be processed on {autodebit_date}


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So we had to use the {invoice.date_due_formatted} tag as an alternative.

Is this normal ?

Will the Credit Card's Auto-draft date display every time a RE-curring invoice is generated if we use the
{invoice.date_due_formatted} tag   ?

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Oddly enough, the {autodebit_date} tag works just fine for the ACH bank dates .

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FYI -

One thing I noticed is that when we tried to run a "live" card, and clicked "Submit Payment",
we received an error message that said,
" The gateway does not exist or is not enabled. "

 

1) - How come we received this error message ?

2) - Which "Gateway(s)" do we have to have enabled ?

3) - Is this why the {autodebit_date} tag would not display for credit cards ?

4) - Currently, we are using PayPal as our gateway.

Is
{invoice.date_due_formatted}  the correct tag to use for  generating the "Auto-Draft" due date if we are using PayPal as our gateway?

Or should we be using some other tag?

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Posted

UPDATE:

We went to Settings - - >  Company - - > Billing Payments - - > Accepted Payment Types :

And then De-Activated the " Automated Clearing House " and "Credit Cards"  as payment options

So we are now ONLY using "PayPal Payments Standard"

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Once we did this, we noticed that BOTH email tags for {autodebit_date}  and {invoice.date_due_formatted}  successfully appeared in the email of the the "Auto-Debit Pending" template.

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Which on of these is the correct tag to use for  generating the "Auto-Draft" due date if we are using PayPal as our gateway ?

 

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