ACLs on Contact Types

[Adam]

Hello,

I was under the impression that when we create a contact type within Blesta, it will have ACLs associated with it. It this not the case?

I see the documentation says this specifically (does not support ACLs): https://docs.blesta.com/display/user/Company+>+General#Company>General-ContactTypes 

Any ETA on this? 

 

Background: Working on adding a 3rd party helpdesk (Cerberus) to Blesta and this is a feature we would like to have. Support Only contacts to do CRUD on ticket operations. Is this something each plugin will have to support (assuming) or will Blesta come up with some other design?

 

Thanks,
-Adam

[Paul]

When you create a contact you can set permissions for the contact. Both staff, and clients creating sub-contacts. These are not the same as Staff ACLs, but should be sufficient for most cases.

In this screenshot, the "Support" permission is from the Support Manager plugin, so you should be able to accomplish what you want with your Cerberus integration.