password Forgot password, Reset not working

[uitsbd]

I forgot admin password and tried to reset. But, no emails. I waited long time but still no email comes to email address. Can you please tell me how can I get the password or change the password?

Is there any way to change it from MySQL database? Does blesta follow MD5 encryption method? See the attached screenshots.

[Michael]

That shows up even if you enter a invalid username. Please see: https://blesta.store/plugin/support_manager/knowledgebase/view/33/help-i-m-locked-out-my-admin-area/27/

[Paul]

Nice doc Mike. Yes, enabling legacy passwords will allow MD5 passwords to work. However, once a client logs in with the MD5 password, it will be changed to a bcrypt HMAC SHA-256 hash.

[Michael]

21 minutes ago, Paul said:

Nice doc Mike. Yes, enabling legacy passwords will allow MD5 passwords to work. However, once a client logs in with the MD5 password, it will be changed to a bcrypt HMAC SHA-256 hash.

Merci mate but you told me about it haha