No pending product on admin dashboard after an order received

[ariq01]

Hello all !

I don't know it's bug or not. My blesta since 05/10/2016 got error suddenly.

There are no pending product on client view (in admin dashboard) after got an order.

I mean this. :

Clients order a product -> an order received to admin -> Invoice coming to their email -> when i check on client view. There are no pending product.

 

Anyone has this problem too? pls help me

 

**i've try to re-order with my test client account. And there are no pending product too.
And when i've record payment to that invoice. no pending product actived !

[Michael]

5 minutes ago, ariq01 said:

Oh i see, after i accept, i can see the pending orders.

Why i should accept it first @Licensecart ? i didn't do it before. I just want the pending orders instant displayed like yesterday ago. :|

Because the product you ordered is on a "Manual Activation" order form.

[Michael]

You've got Manual activation on. Go to Billing > Orders widget and click accept.

[ariq01]

Oh i see, after i accept, i can see the pending orders.

Why i should accept it first @Licensecart ? i didn't do it before. I just want the pending orders instant displayed like yesterday ago. :|

[ariq01]

like this ?

 

Ah i'm forget about that. Thanks mike !

[Michael]

6 minutes ago, ariq01 said:

like this ?

 

Ah i'm forget about that. Thanks mike !

Yep that :).