upgrade via web , didn't show a succes or redirect to admin dashboard

[Blesta Addons]

i have tested upgrading via web, the upgrade page show the probress bar, but when finish , only a blank page is showed, no success or redirect to the admin dashboard .

[Paul]

From 3.6.0 to 4.0.0-b1? A blank page may indicate an error. Anything in your logs?

[Tyson]

How long did it take to finish? Maybe the request timed out because it took too long?

[Blesta Addons]

it has not been in a long time, is has maybe 2 second and it show i blank, page ... i have not see the logs .. i have repeated the upgrade process 4 or 5 times, with the same blank page, then i have go to tha admin dashboard , and i begin working in v4

 

[Blesta Addons]

is thier any thing changed to database to see if it has been changed or altered ?

 

[Tyson]

Is the web server running php 7? If so, the installation will fail.

The first change to the database would be to add a new theme to the `themes` table named "FOUR".

[Blesta Addons]

is php 5.6

the them was added and i see it in the themes .

[Michael]

does the CLI work? I upgraded licensedemo from 3.6.2 to 4.0.0 beta but I used the CLI, I also used the web fresh which worked on the testing server.

[Tyson]

The last thing it would do is update the payment_cc_approved email template from the `emails` table to change the erroneous tag "{company_name}" to "{company.name}". If you had already done this in your installation prior to the upgrade, then there would be no changes.

Before that, all the `company_settings` are updated to set all 'tax_id' keys to disable inheritance (`inherit` = 0). Unless you have created multiple companies, you wouldn't notice any change here.

If you have both a client and admin theme named "FOUR" that work correctly, then the database updates were likely successful.

[jobplease]

removed

[Blesta Addons]

On 26/09/2016 at 6:21 PM, Tyson said:

The last thing it would do is update the payment_cc_approved email template from the `emails` table to change the erroneous tag "{company_name}" to "{company.name}". If you had already done this in your installation prior to the upgrade, then there would be no changes.

Before that, all the `company_settings` are updated to set all 'tax_id' keys to disable inheritance (`inherit` = 0). Unless you have created multiple companies, you wouldn't notice any change here.

If you have both a client and admin theme named "FOUR" that work correctly, then the database updates were likely successful.

Tag {company.name} = Ok

client theme named "FOUR" = Ok

admin theme named "FOUR" = Ok

[Tyson]

Do you receive any errors in the PHP error log?

Why is the page blank? Are you receiving a 500 internal server error?

[Blesta Addons]

6 hours ago, Tyson said:

Do you receive any errors in the PHP error log?

Why is the page blank? Are you receiving a 500 internal server error?

i didn't see the error log of apache.

the page was blank and a not in 500 internal server error .

 

[EidolonHost]

... I completely forgot to do the upgrade. Fortunately, it didn't do anything damaging since I hadn't performed the upgrade...

But, doing the upgrade via web went through nicely. It did redirect to the admin dashboard with a completed successfully message.

php 5.6 here, default install on a development server. This was from 3.6.2 to 4.0.0 beta 1. Wouldn't be surprised if you had a module or something similar causing a white page but... this is basically a very clean install, so it seems to have worked for me in that aspect.

Edit: The upgrade took about 2-3 seconds or so before it completed.

[jobplease]

On 9/24/2016 at 4:15 AM, naja7host said:

i have tested upgrading via web, the upgrade page show the probress bar, but when finish , only a blank page is showed, no success or redirect to the admin dashboard .

Same for Beta 2 .. no change.. just blank page

[Michael]

Works fine for me but I use CLI, I'll try the next one by Web GUI.

[root@server html]# php /home/lcdemo/licensedemo.com/html/index.php admin/upgrade
----------------------------------------
Blesta CLI Upgrader
----------------------------------------
Upgrade from 4.0.0-b1 to 4.0.0-b2? (Y/N): Y
1/1 [========================================] 100%
8/8 [========================================] 100%
2/2 [========================================] 100%
1/1 [========================================] 100%

Finished.

 

[Paul]

28 minutes ago, jobplease said:

Same for Beta 2 .. no change.. just blank page

What version of PHP? I did a fresh install and an upgrade in my testing without any issue. I tested using PHP 5.4.

[jobplease]

Server Name	io
cPanel Version	58.0 (build 32)
Apache Version	2.4.23
PHP Version	5.5.38
MySQL Version	10.1.18-MariaDB
Architecture	x86_64
Operating System	linux

[Blesta Addons]

in B2 it worked for me, and showed a successfully message .

[EidolonHost]

Works for me here still, via the web upgrader.

Edit: Correction, the client portal seems to be white-paging. I'll enable error reporting here shortly to see what's going on. While the upgrade DID complete properly, the client portal seems to have blown up.

Edit2: False alarm. I blew away the client area portal templates... that'll do ya for fucking it up, Keiro... -facepalms-