improvement Service Activation email

[Michael]

Doug suggested it here: 

Change the subject to include the product name:

Your new {package.name} service has been activated.

I had a new order and it went threw very nicely sadly failed my own internal testing so I had to wait a bit to see if it worked and it does. So this would give a little bit more personal touch to emails.

 

[Rocketz]

+1 for this. Very good suggestion

[Abdy]

+1

[Paul]

Are you just suggesting we update the email template subject language to:

Your new {package.name} service has been activated.

?

You're able to update the subject manually now to get this to work right? Why do you think we should make this the default subject?

[evolvewh]

5 minutes ago, Paul said:

Are you just suggesting we update the email template subject language to:

Your new {package.name} service has been activated.

?

You're able to update the subject manually now to get this to work right? Why do you think we should make this the default subject?

When I originally suggested this, I was thinking more along the lines of a subject field under each package (directly above the welcome email input area). I didn't think about adding {package.name} to the activation email but if it's working, that's a workable solution for me.

[Michael]

Yes mate, and not sure why but Doug recommended it and I suppose people know what the email is about

[Rocketz]

How can we do this in 3.6? I just tried to look quickly and don't see how the subject of a service created email can be changed depending on the package ordered. 

That's why I'm +1'ing this  

[Michael]

25 minutes ago, AnthonyL said:

How can we do this in 3.6? I just tried to look quickly and don't see how the subject of a service created email can be changed depending on the package ordered. 

That's why I'm +1'ing this  

Settings > Company > Emails > Service Creation

Then in the subject put this:

Your new {package.name} license has been activated!

and change that to your needs like so:

Emails will look something like this:

[dweiruk]

+1