Node24x7 Posted August 15, 2013 Report Posted August 15, 2013 I am using Outlook for my email. Using domains.live.com I have set up my emails. Now in the mail settings when I select smtp and set the outlook server details. Now in the user and pass I have set one of the account details and mail is getting delivered. I want to know how do I set up multiple email accts like support, business, sales ? Second, how do I set up incoming mail for piping support? Quote
Cody Posted August 15, 2013 Report Posted August 15, 2013 See Support Manager in the user manual. Quote
Node24x7 Posted August 15, 2013 Author Report Posted August 15, 2013 Well, the email setting in the documentation and in the actual setting page allows for only one email ID. I want to set up multiple emails Quote
Cody Posted August 15, 2013 Report Posted August 15, 2013 The settings under [settings] > [Company] > [Emails] > [Mail Settings] is for outgoing email account. You can set the from address and from name for each email under [settings] > [Emails] > . For support tickets, you can set a from address for each department under [support] > [Departments]. Quote
Node24x7 Posted August 15, 2013 Author Report Posted August 15, 2013 I tried sending an email using your way, but when it gets delivered, the From shows the account I set up in smtp and not the address I tried sending it from. Quote
Cody Posted August 15, 2013 Report Posted August 15, 2013 Some SMTP services will always display the account address as the from address, regardless of what it's set to. You should contact your email provider to see if they support sending messages from other addresses using those SMTP credentials. If they don't, you may wish to use another mail service, such as mandrill. Quote
Node24x7 Posted August 15, 2013 Author Report Posted August 15, 2013 Ahh, must be that. PHP though is working and I guess I will stick to it. Quote
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