Is this possible? Client paid for the same invoice twice

[evolvewh]

I have a client who just paid an invoice using the pay now link (didn't login to the portal) and they paid twice. Stripe is the payment module being used on v3.6.2

She said she didn't think the payment button was doing anything so she clicked it again. Is there any way to prevent this? It might have been a one time situation, I'm not sure. The Blesta logs just show success for both transactions. No other details.

[Blesta Addons]

Edited .

[evolvewh]

8 minutes ago, naja7host said:

He said in his post 49.99 per year !!!

I think you meant to reply to my other post about the LogicBoxes module!

 

This post is about a separate issue that doesn't deal with LogicBoxes!

[Blesta Addons]

21 minutes ago, evolvewh said:

I think you meant to reply to my other post about the LogicBoxes module!

 

This post is about a separate issue that doesn't deal with LogicBoxes!

I dont know how this happen . I have qouted you in other post not here !!!! I will delete it now

[evolvewh]

2 hours ago, naja7host said:

I dont know how this happen . I have qouted you in other post not here !!!! I will delete it now

No worries!

[Michael]

Sounds like someone clicked back or double clicked the payment (Pay) button. 

[evolvewh]

23 hours ago, Licensecart said:

Sounds like someone clicked back or double clicked the payment (Pay) button. 

That's exactly what they did. Since the first payment was already processing, I just wondered if there's a way in the coding to prevent them from having a 2nd charge made.

[Paul]

It would probably be a good idea to disable the pay button on click so that it cannot be clicked more than once.

[Blesta Addons]

simple jquery code .

[Paul]

CORE-2250 Thanks

[Rocketz]

if i can add onto that feature request, make the button greyed out / disabled, but also add a spinning circle. That way the customer has a visual cue that the system is working, and the button is not just disabled. They might end up refreshing the page instead and doing it again.