Invoice Template

[10RUPTiV]

Hey guys...

 

Just see that this morning, don't know since when, but looks like it's not all clients that get the same invoice template.  Can't find any thing related to this setting on a per client/group, it's only a global setting.

 

Any idea why...

[10RUPTiV]

I just double check again... looks like the only missing part it's the "Terms" at the end of the invoice that didn't appear for all invoices..

[10RUPTiV]

Another thing.... if I modify an invoice that works fine before with the "Terms" at the end, after modification, the terms didn't show up anymore...

[Blesta Addons]

Normally the invoices info8

are generated the time it viewed . Blesta never store invoice .

This maybe can be related to clients groups settings !!!.

[10RUPTiV]

I see nothing in the client group config about the "Terms"

[Paul]

I see nothing in the client group config about the "Terms"

 

The "Terms" section content is pulled from Settings > Company > Billing/Payment > Invoice Customization. Specifically the "Terms" box in the "Look and Feel" section.

 

This is a company-wide setting. It should be the same for all clients within that company. Unless, perhaps, a manual database change was made to create this setting for affected client groups. This cannot be done in the UI, but probably could be done manually in MySQL.

[10RUPTiV]

@Paul,

 

Right now, it's never displayed in the PDF... I know we use our own template since a while... maybe it's something with Blesta version and our template..

 

I will try to use the default one to test!

[10RUPTiV]

I can confirm that using default one it's working... so the problem came from somewhere with the latest version of Blesta and our old template that we use since a while!

[Paul]

I can confirm that using default one it's working... so the problem came from somewhere with the latest version of Blesta and our old template that we use since a while!

 

Very good! Use something like kdiff to compare your custom template and the one included with Blesta. Then you can try to manually merge your changes in and get terms working again.