jobplease Posted July 16, 2016 Report Posted July 16, 2016 (edited) hi there, I have clients who are marked Inactive, and invoices are still being sent out. After a few months. Any clues whats happening here thanks.. Edited July 16, 2016 by jobplease jobplease 1 Quote
0 jobplease Posted July 16, 2016 Author Report Posted July 16, 2016 easy said than done. The invoice is already sent the client is .. p*****ed !! Quote
0 Michael Posted July 16, 2016 Report Posted July 16, 2016 easy said than done. The invoice is already sent the client is .. p*****ed !! Just apologies and say it won't happen again, it's either their fault for not cancelling or it was imported If you moved to Blesta. Quote
0 Paul Posted July 18, 2016 Report Posted July 18, 2016 Yeah, make sure all services under the client are cancelled. Blesta will continue to invoice active services, regardless of the "status" of the client's account. If it's going to be marked inactive, it should be cleaned up first. Michael 1 Quote
Question
jobplease
hi there,
I have clients who are marked Inactive, and invoices are still being sent out. After a few months. Any clues whats happening here thanks..
Edited by jobplease4 answers to this question
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