New Email Tickets Every 5 Minutes

[jobplease]

hi support,

 

Each and every 5 minutes I have emails of this nature ... Any ideas what the issue is thanks?

 

====

 

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

root@aus.hot.au

(ultimately generated from Mailer-Daemon@aus.hot.au)
retry timeout exceeded
Dear sender,

Dost Durne has received your request and someone will be looking at it shortly.</p>

Dost Host

host.com

--

Ticket #: 3095833

Status: Open

Priority: Low

Department: Client Support

--

To reply to this ticket, be sure to email support@host.com from the address we sent this notice to, or you may do so from the Staff interface.

Edited July 3, 2016 by jobplease

[Michael]

It seems someone has opened a ticket with a fake email address,  meaning you are getting a failed delivery, another email goes out by Blesta saying a reply has been received and then another failed message comes.

[jobplease]

Will this be fixed in the New Blesta 4.1 ? Why does it run every 5 minutes

[Michael]

Will this be fixed in the New Blesta 4.1 ? Why does it run every 5 minutes

 

 

It's nothing wrong with Blesta, it's the bounce emails set on the server aren't going to a blackhole but going to your inbox which is being piped like a normal email. If your using IMAP / SMTP the emails run with the cron job.

[jobplease]

I am running pop. How does one stop the notices ? 

[Michael]

I am running pop. How does one stop the notices ? 

 

Either just close them manually, so it doesn't send another one with a reply. Or set-up bounce emails on the server to go to Blackhole.

[jobplease]

blackhole setup. Running pop on blesta gives two options, deleted or read?

[Michael]

blackhole setup. Running pop on blesta gives two options, deleted or read?

 

 

I use deleted.

[jobplease]

looks like the ip has been blacklisted again very quickly without any spam. mmm.. should I get another ip ? same thing will occur.

[Michael]

looks like the ip has been blacklisted again very quickly without any spam. mmm.. should I get another ip ? same thing will occur.

 

 

where is the IP blacklisted and who is your host?

[jobplease]

The ip is listed on a website. And my ip is in the USA. The main thing is the emails are bouncing again... very annoying specially when trying to send via the admin area to the client.

[Michael]

The ip is listed on a website. And my ip is in the USA. The main thing is the emails are bouncing again... very annoying specially when trying to send via the admin area to the client.

 

 

not every host checks certain websites it's normally spamhaus, and you didn't tell me your host, there's a few known hosts for sending spam and causes their whole range to be blacklisted.

[jobplease]

trying pipe forwarding now. Not having any luck.

 

1. chmoded pipe.php

2. added hash tag top line in pipe.php

3. add correct pipe details into cpanel for forwarding.. nutthing

[Paul]

cPanel may automatically do this, or you may need to manually.. add the hashbang for PHP to the top of your pipe.php file. Your path to PHP may be different than below, /usr/local/bin/php, or..?

#!/usr/bin/php

[jobplease]

The line for pipe using cpanel did work after some work on the server. Still not positive this will work for long time.