Company Logo Not Showing In Invoice

[zaveo]

Hello Everyone,

 

A new logo has been designed for company, so removed the old logo from blesta and tried to add new one. Now new logo isn't showing in Blesta >> Invoice Customization page & in the invoice.While updating logo from customization page, I'm not getting any error.

 

Any assistance is highly appreciated.

[Michael]

is it uploaded to the /uploads/1/invoices/ folder?

 

When you add it, it should go there too.

[Paul]

How are you saving the logo? For some reason, saving it a certain way can cause TCPDF not to be able to read it.

 

If you are using Photoshop, do a "Save for web", and save it as a 24-bit PNG.

[zaveo]

Hi Mike & Paul,

 

Hope you guys are doing well?

 

>> is it uploaded to the /uploads/1/invoices/ folder?

 

Folder /1/invoices/ doesn't exists in the uploads folder, so I created it manually and set write permission, but logo file isn't uploaded to it. 

 

I will ask my designer to setup the file as Paul said and will update the thread.

 

Thanks for your help.

[Paul]

Make sure also your uploads directory path is defined correctly, and begins and ends with a forward slash. Settings > System > General > Uploads Directory.

 

Should be something like /home/users/uploads/ depending on your installation path.

[zaveo]

I have just tried restoring entire home directory from backup and everything is working fine now. I haven't made any recent changes to the account/server settings, not sure what happened. Anyway I was able to update the new logo    

 

Looking forward for Blesta 4 

 

Thank you Paul & Mike.