Add New Service: Secure Connection Failed

[evolvewh]

I was attempting to enter a domain transfer from the admin side and I went to 'add service', entered the information and had the box checked to provision with the module. When I did that, I get the error: Secure Connection Failed (after reviewing the information and clicking submit).

 

If I enter all the same information and un check the box to provision using the logicbox module, it adds the service.

 

Has anyone else seen this?

 

Blesta v3.6.1

 

Standard LogicBoxes module installed.

[Tyson]

Is that error message from your web browser or from the module? What's contained in the module logs under [Tools] for that add service attempt?

[evolvewh]

Is that error message from your web browser or from the module? What's contained in the module logs under [Tools] for that add service attempt?

The error is in the browser (tried multiple browsers). Blesta never gets far enough to trigger the module so there's no message in the logs.

[Paul]

The error is in the browser (tried multiple browsers). Blesta never gets far enough to trigger the module so there's no message in the logs.

 

Are you running mod_security? If so, you may have a bad rule blocking the request. Do you have access to your HTTP server logs? There may be more information there.

 

You can also try enabling the error reporting in Blesta and see if any error is output.

 

To enable error reporting, edit /config/blesta.php and change

 

Configure::errorReporting(0);

 

to

 

Configure::errorReporting(-1);

[evolvewh]

 

Are you running mod_security? If so, you may have a bad rule blocking the request. Do you have access to your HTTP server logs? There may be more information there.

 

You can also try enabling the error reporting in Blesta and see if any error is output.

 

To enable error reporting, edit /config/blesta.php and change

 

Configure::errorReporting(0);

 

to

 

Configure::errorReporting(-1);

 

Mod Security has never been enabled and the error Reporting displays nothing. I'll look into the HTTP logs and see if there's anything there.

[evolvewh]

I think this happened because I tried the suggestion in this post and it threw an undefined property error.

 

http://www.blesta.com/forums/index.php?/topic/6379-logicbox-client-phone-number/

[Paul]

I think this happened because I tried the suggestion in this post and it threw an undefined property error.

 

http://www.blesta.com/forums/index.php?/topic/6379-logicbox-client-phone-number/

 

So it's no longer an issue after reverting that change?

[evolvewh]

So it's no longer an issue after reverting that change?

I actually haven't had the need to do this again:

 

I was attempting to enter a domain transfer from the admin side and I went to 'add service', entered the information and had the box checked to provision with the module.

 

I found that the code change was an issue and wouldn't allow the module to provision a new domain after it was ordered from the client's side.