Support Manager: From Column

[evolvewh]

Adding a column to show either the clients name or the email address that the ticket was opened from (if it's not a current client) would be very nice to have added to the support manager.

[Tyson]

Add a from column where?

[evolvewh]

Add a from column where?

On the screen where you view all tickets. You have the ticket number, summary, last reply, etc. Adding 'From' (the clients name or email address used to open the ticket) would be great to have.

 

[Michael]

+1

[Blesta Addons]

+1 for client name .

[evolvewh]

I wanted to bring this up again and see if it can be moved up at all? I'd even be willing to put some money towards getting it implemented. For some reason, I've got support tickets from different clients that aren't very descriptive and they're very similar ('error', 'bug', etc) and it would save a lot of time if we could see the clients name and/or email address (if they aren't a current client) within the list of tickets.