activa Posted April 2, 2016 Report Posted April 2, 2016 blesta won't allow changing a invoice has a partial payment . this feature is need when a client request a more time to complete the payment . at least allow changing the due date . Quote
Michael Posted April 2, 2016 Report Posted April 2, 2016 You have to click the row on the invoice and then remove remove the transaction if you need to edit a invoice. Or don't apply credit automatically to the invoices. Quote
Blesta Addons Posted April 2, 2016 Report Posted April 2, 2016 +1 for this request . some countries prohibit changing invoice after creation , and other didn't . also changing the due date is not against law , at least in my country . a lot of our clients/resellers , pay invoices in two part . and for some reasons they request in the second part , more time to pay . if we agree we need to adjust the date , with the actual system , is not possible , we need to do what mike describe . but yesterday has happen to one of my staff a big problem with it . it was 14 invoices , and seven of them payed with one transaction , and one was covered a partial payment, when the client request a more time, the staff unplayed the transaction , after changing the date , he go to reapply the payment , but he was front of 14 invoices that he didn't know wish of them was paid ?!!!!! normally a software should help to minimize the effort and the tasks . another time , this was possible with v2 . how mush i miss the v2 . i begin feel that moving to v3 was the big mistake we have had . Quote
Nelsa Posted April 2, 2016 Report Posted April 2, 2016 normally a software should help to minimize the effort and the tasks . another time , this was possible with v2 . how mush i miss the v2 . i begin feel that moving to v3 was the big mistake we have had . You know how they say "don't change the horse as long he wins the race"....I'm joking of course Blesta Addons 1 Quote
Michael Posted April 3, 2016 Report Posted April 3, 2016 +1 for this request . some countries prohibit changing invoice after creation , and other didn't . also changing the due date is not against law , at least in my country . a lot of our clients/resellers , pay invoices in two part . and for some reasons they request in the second part , more time to pay . if we agree we need to adjust the date , with the actual system , is not possible , we need to do what mike describe . but yesterday has happen to one of my staff a big problem with it . Why don't you just change the suspended date to the date after that way they don't get suspended? If they need time to pay that's what I do? PS: You knew V3 was a full re-write and features won't be the same. If you wanted that you could have asked for it on v3 in Alpha or asked the guys back then if they just improved v2.5 Paul 1 Quote
Blesta Addons Posted April 3, 2016 Report Posted April 3, 2016 Why don't you just change the suspended date to the date after that way they don't get suspended? If they need time to pay that's what I do? PS: You knew V3 was a full re-write and features won't be the same. If you wanted that you could have asked for it on v3 in Alpha or asked the guys back then if they just improved v2.5 i never tough the basic will be removed , we give more time for invoices not for all the account . Quote
Michael Posted April 3, 2016 Report Posted April 3, 2016 i never tough the basic will be removed , we give more time for invoices not for all the account . Huh? It's a full re-write which means start from scratch... Quote
Blesta Addons Posted April 3, 2016 Report Posted April 3, 2016 Huh? It's a full re-write which means start from scratch... Mike , please , i will not enter in a debate for this . this a request for our needs , the team has the full right to accept or reject . a simple option in the admin setting to allow/disallow editing invoices . Quote
PauloV Posted April 4, 2016 Report Posted April 4, 2016 +1, change due date as an option, we do it a lot in WHMCS, its a must have on any billing activa 1 Quote
Paul Posted April 5, 2016 Report Posted April 5, 2016 See CORE-2157. I agree, will make things easier. Quote
Blesta Addons Posted April 5, 2016 Report Posted April 5, 2016 See CORE-2157. I agree, will make things easier. perfect . thanks . Quote
Blesta Addons Posted April 17, 2016 Report Posted April 17, 2016 this can be done in v4 ? we are suffering without this option . Quote
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