Email Piping Question

[Blesta Addons]

i want to implement the email piping in our system , but i have the fallowing question .

 

is the email piping recognize the sender email from sender from ?

 

we always in our forms we put the sender as our domain sender , and we put the user email in the reply_to header . let say the exemple :

       $this->uses(array("Emails"));
       $options['reply_to'] =  $this->Html->ifSet($this->post['from']) ;
       if(isset($this->client)){
        $options['reply_to'] = $this->client->email ;
        $this->post['from_name'] = $client->first_name ." ". $client->last_name ;        
       }
      
       $this->post['to'] = "support@xxxxxx.com" ;
       $this->post['from'] = "no-reply@xxxxxx.com" ;
       $this->post['subject'] = "send from form;

so the email piping will put the ticket as no-reply@xxxxxx.com owner or $options['reply_to'] ?

 

 

[Tyson]

Support tickets identify the user from the 'from' address. The sender's response is sent to the 'reply_to' address, which identifies the support department.

[Blesta Addons]

Support tickets identify the user from the 'from' address. The sender's response is sent to the 'reply_to' address, which identifies the support department.

 

 

so in our case the piping will not work .