Universal Module - Generic With Qte.

[10RUPTiV]

Hey guys....

 

I think I don't understand something...

 

we activate prorata for services.

 

So let have a real example.  We have a service at 10.00$ PER year.   I setup a client, with this service and I have a Qte of 2 for this service.   later during the term of "1 year" we change it for a Qte of 3 but before changing it for 3, when I edit the service, I already see a credit of 4$, then I change it for a Qte of 3, re-edit the service, and the credit is now at 9$.

 

If I change back the Qte to be 1, the credit is now 0.00$

 

How that's possible?!

 

The last closed invoice show a Qte of 2, so the client already paid for 2...

 

[Tyson]

Where are you seeing this information? When managing a service? Is it simply a display issue, or do credits get added to the client account? It sounds like it's just a display issue, which is probably related to CORE-1773.

[10RUPTiV]

yeah just when managing service.... but why if I add 1 to the qte, to go from 2 to 3, it's not creating an invoice but instead it's increasing the value of the credit....

[Tyson]

The task I mentioned above describes the issue as a limit on the service quantity field, which is fixed pending version 4.0.

[10RUPTiV]

So for the moment, we can't bill clients on a prorata ?