Stripe Error 401 When Customer Attempts Charge.

[ldavies283]

Hi there - 

 

I've recently had a problem with the Stripe module (running v1.3.1) on 3.6.1 patched and a client has attempted to pay by credit card and I'm receiving  this error from stripe: 

 

•  
• error type: "invalid_request_error"
• message: "The provided key 'pk_live_********************2nh5' does not have the required permissions for this endpoint on account 'acct_*******************'. Having more permission would allow this request to continue."

 

 

 

The key is correct, there is only one user on the account (the administrator) but I cant see a means to be able to specify a user on the payment module in any case. I'm confused! 

 

Has there been an API change? or is my account incorrectly configured?

 

Thanks,

 

[Michael]

Hi there - 

 

I've recently had a problem with the Stripe module (running v1.3.1) on 3.6.1 patched and a client has attempted to pay by credit card and I'm receiving  this error from stripe: 

 

•  
• error type: "invalid_request_error"
• message: "The provided key 'pk_live_********************2nh5' does not have the required permissions for this endpoint on account 'acct_*******************'. Having more permission would allow this request to continue."

 

 

 

The key is correct, there is only one user on the account (the administrator) but I cant see a means to be able to specify a user on the payment module in any case. I'm confused! 

 

Has there been an API change? or is my account incorrectly configured?

 

Thanks,

 

It might be your API, what version are you using?

 

 

ATTN for Blesta: https://stripe.com/docs/upgrades?since=2013-10-29#api-changelog

[Tyson]

You may want to contact Stripe support for more information on that error. It sounds like your Stripe account has insufficient privileges for something.

[ldavies283]

Thanks, I've raised a stripe enquiry into the issue, for the time being I've disabled stripe and rolled over to paypal - shame really

[evolvewh]

It does look like an issue on the Stripe side. I'm using the module with v3.6.1 and there are no issues for me.

 

Hope they get it resolved quickly for you.

[Michael]

It does look like an issue on the Stripe side. I'm using the module with v3.6.1 and there are no issues for me.

 

Hope they get it resolved quickly for you.

 

What API version are you using mate? Stripe > Account > API

[ldavies283]

API Version: 2015-10-16 (latest) according to the account screen

[Sanket]

Did your issue got resolved? I am experiencing the same issue.