User Log Interface Suggestion

[skibum]

Hi, I literally spent weeks thinking the logging functionality was broken.

 

When you are in the admin gui, and go to tools -> logs, I think it's really confusing(and a VERY easy fix).

 

Here's an example -- if you look at "Modules" (assuming you have one, if not choose "Gateways" or something else).

 

If you click on the anchor text for the "Name" of the log item(e.g. "Stripe in Gateways"), it takes you to the stripe management page(e.g. /admin/settings/company/gateways/manage/1/).

 

I have literally clicked this hundreds of times trying to figure out where the logs actually were!!!

 

By accident, I clicked in the blank space.. and there was a collapsible div with the log data. Simply adding a font awesome expander icon in the blank space would help(e.g. http://fortawesome.github.io/Font-Awesome/3.2.1/icon/expand/ or http://fortawesome.github.io/Font-Awesome/3.2.1/icon/expand-alt/ or http://fortawesome.github.io/Font-Awesome/3.2.1/icon/arrow-down/).

 

Alternatively(I think this makes more sense), change the destination link for the anchor text to expand and show the logs, and add a (configure) link next to it that goes to the manage step.

 

Just a suggestion -- this was extremely frustrating for me and I really thought it was a bad product and the logging wasn't functional.

 

 

[Michael]

Not sure as it's the first time it's been bought up (2013- late 2015), and it works the same for most features:

 

- logs (click the row to show logs)

- client services (click the row to show login / add ons depending on the module)

- etc

[niyo]

i think its a good ux improvement, just because its been a particular way for x years doesn't mean it shouldn't be improved upon. the user flow and ux in many areas of blesta needs working on to be honest. not a major overhaul, just subtle improvements here and there to stop people like skibum pulling out their hair

[Michael]

i think its a good ux improvement, just because its been a particular way for x years doesn't mean it shouldn't be improved upon. the user flow and ux in many areas of blesta needs working on to be honest. not a major overhaul, just subtle improvements here and there to stop people like skibum pulling out their hair

 

Have you heard of the saying "if it ain't broke don't fix it".... 1/2 people out of probably millions who use Blesta finds it a issue? 

[Paul]

Please see CORE-1935. Thank you for the suggestion, this has come up several times and adding an icon indicating that the row can be expanded is a simple fix to alleviate some frustration. User experience +1

[niyo]

Have you heard of the saying "if it ain't broke don't fix it".... 1/2 people out of probably millions who use Blesta finds it a issue? 

 

"if it ain't broke don't fix it" is how you end up like blackberry or nokia. something doesn't need to be broken to be improved upon and by the time it is broken it's usually too late. also you've got to remember that only a small percentage of the blesta user base are vocal. post after post you defend blesta's flaws. nobody is saying it's bad, we're here because we love it and want it to grow and become the market leader. that's not going to happen if the team rest on their laurels. =]

 

Please see CORE-1935. Thank you for the suggestion, this has come up several times and adding an icon indicating that the row can be expanded is a simple fix to alleviate some frustration. User experience +1

 

thanks paul =D