Order System Emails - Staff Disabled

[John]

The order system can be configured to send out emails to staff when a new order is received. The issue we are having is that when a staff account is disabled, the emails are still getting sent out to the disabled staff member.

 

Is there a way to set it up so that when a staff account is disabled, or no longer has access to view the order system, the emails automatically switch off?

[Tyson]

You would need to update the staff member's configured setting for receiving order emails in order to disable it. This is only possible when logged in as that particular staff member and going to the Orders widget. Alternatively, you could update the database to remove them from the list in the interim: under the `order_staff_settings` table, you can find records for that staff member by his staff ID, then update the `value` column to "never" for the `key`s "email_notice" and "mobile_notice".

 

This issue will be resolved in CORE-1905.

[John]

You would need to update the staff member's configured setting for receiving order emails in order to disable it. This is only possible when logged in as that particular staff member and going to the Orders widget. Alternatively, you could update the database to remove them from the list in the interim: under the `order_staff_settings` table, you can find records for that staff member by his staff ID, then update the `value` column to "never" for the `key`s "email_notice" and "mobile_notice".

 

This issue will be resolved in CORE-1905.

Thank you. Glad to see that it is in your system.

[Tyson]

This issue is fixed in v4.0.