evolvewh Posted October 22, 2015 Report Posted October 22, 2015 I have Check set to 'Debit' and I just recorded a payment from a client who paid by check. In the Billing Overview, the total does not get added to 'Revenue Today'.
Tyson Posted October 22, 2015 Report Posted October 22, 2015 I don't experience this issue. Are you sure you are viewing the billing overview statistics for the currency that the invoice was paid in?
evolvewh Posted October 22, 2015 Author Report Posted October 22, 2015 I don't experience this issue. Are you sure you are viewing the billing overview statistics for the currency that the invoice was paid in? I only accept USD for any payment received.
Tyson Posted October 22, 2015 Report Posted October 22, 2015 Does it not appear for the revenue this month/year statistics as well, or just today?
evolvewh Posted October 22, 2015 Author Report Posted October 22, 2015 Does it not appear for the revenue this month/year statistics as well, or just today? Here's what it did: I entered a check payment yesterday and I have now had credit cards processed today. I looked at the Total Today and it has included the check and the credit card payments. Basically a day behind on reflecting the check payment but I'm ok with that. I did not look at revenue for the month and year before entering any of the payments so I can't confirm whether or not they are updating properly.
Tyson Posted October 22, 2015 Report Posted October 22, 2015 If the revenue you entered appears a little later in the day or the next day, then it sounds like the timezone is off a bit. Does the timezone you have set under [settings] -> [General] accurately reflect your current timezone? The statistics will use this timezone when searching for revenue to display in that widget.
evolvewh Posted October 22, 2015 Author Report Posted October 22, 2015 If the revenue you entered appears a little later in the day or the next day, then it sounds like the timezone is off a bit. Does the timezone you have set under [settings] -> [General] accurately reflect your current timezone? The statistics will use this timezone when searching for revenue to display in that widget. As long as I understand how it's working, all is good. My server time is setup for America / Denver GMT +6 In Blesta it's set to Denver Time Zone.
Tyson Posted October 22, 2015 Report Posted October 22, 2015 When you added the check payment, did you set a "Date Received"? That field sets the payment date, so if it happened to have been set for tomorrow, it would account for the discrepancy in the revenue statistic. By default, the date received is set to today. Next time you record a payment, you might check the Date Received to make sure it shows the current date by default.
evolvewh Posted October 23, 2015 Author Report Posted October 23, 2015 When you added the check payment, did you set a "Date Received"? That field sets the payment date, so if it happened to have been set for tomorrow, it would account for the discrepancy in the revenue statistic. By default, the date received is set to today. Next time you record a payment, you might check the Date Received to make sure it shows the current date by default. Date Received is pre filled with the current date and I don't touch that when I record an offline payment
evolvewh Posted November 15, 2015 Author Report Posted November 15, 2015 I figured I'd revist this again. I entered a check received today and it tallies in the revenue for the month and year but it's delayed 1 day for the daily revenue.
Tyson Posted January 23, 2016 Report Posted January 23, 2016 I've added this as CORE-2069. evolvewh and Michael 2
Tyson Posted February 11, 2016 Report Posted February 11, 2016 The received date issue is resolved in CORE-2069 for v4.0.0 of Blesta. evolvewh and Michael 2
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