Blesta Stuck At "create An Account"

[hyperjohn]

Hello,

 

My page is stuck at "Create an account" . Please check the attachment. What should I do now ?

 

Worse thing - My admin panel shows that client has been added. Cannot have these type of inconsistancies .

[Michael]

Have you edited the structure.pdt

[hyperjohn]

Have you edited the structure.pdt

 

Nope. I havent even seen the coding. I'm just changing the settings etc. Can I do that from inside the admin panel ?

[Tyson]

Haven't experienced an issue like that myself, but generally, it can be caused by a timeout from the server after performing the action. Can you duplicate that behavior? Can I create an account to try to duplicate that behavior on your install (is it a test environment)?

 

Based on your form details, I would expect you to receive an error regarding an invalid email address.

[hyperjohn]

Haven't experienced an issue like that myself, but generally, it can be caused by a timeout from the server after performing the action. Can you duplicate that behavior? Can I create an account to try to duplicate that behavior on your install (is it a test environment)?

 

Based on your form details, I would expect you to receive an error regarding an invalid email address.

 

Actually, I cannot replicate it again which worries me more. I've been trying it again and again. I have namecheaps shared account for testing. I will shift to VPS before going into production though. So I can only hope, it WAS a timeout error.

 

I'll send you the details to my server via PM.Also, does blesta ACTUALLY check if the domain actually exist ? because I've given it no other reason to throw errors. its in the form of *@*.com and thats the "usual" regex developers check for. 

[Michael]

Actually, I cannot replicate it again which worries me more. I've been trying it again and again. I have namecheaps shared account for testing. I will shift to VPS before going into production though. So I can only hope, it WAS a timeout error.

 

I'll send you the details to my server via PM.Also, does blesta ACTUALLY check if the domain actually exist ? because I've given it no other reason to throw errors. its in the form of *@*.com and thats the "usual" regex developers check for. 

 

Yes Blesta does check the domains to see if it's valid  via A records.

[Tyson]

I'll see if I can take a look at your system this afternoon. As for the email address, yes, as Licensecart mentioned, Blesta does validate whether the email's domain address has a valid MX record.

[hyperjohn]

Yes Blesta does check the domains to see if it's valid  via A records.

 

 

I'll see if I can take a look at your system this afternoon. As for the email address, yes, as Licensecart mentioned, Blesta does validate whether the email's domain address has a valid MX record.

 

That's excellent really. And Thank you for looking into the matter and letting me know the reason.If in future someone notices this error, here are my reasons for it.

 

• I only added the prices in INR and not in USD.
• I also checked "Use Package Pricing for New Services Only" in the settings
• My default was USD so that got selected each time and after filling in all the details my system didn't have the price of the item and it got stuck like my screenshot and in the backend it threw an error.
• Version of blesta-  3.5.3