Email Logs Detail Do Not Includes The "welcome Email' Content Set In The Package

[serge]

Email logs detail do not includes the "Welcome Email' content set in the package

 

 

At log detail (click on the given email), I can see this:

Hi TEST,

Your service has been approved and activated. Please keep this email for your records.

Thank you,

and in my mail box & opening the email, I can see the very full:

Hi TEST,

Your Service has been approved and activated.

Dragonpay Hosted Connector: MONTHLY

SETUP GUIDE: https://siteshop.ph/plugin/support_manager/knowledgebase/index/3/

 

Please keep this email for your records.

Thank you,

So in the email logs detail it's miss, the 2 sentences, I set at package for "welcome email"

[Michael]

ok, I see,

 

email template was fine but at package, the text tab had empty content, so there can I use as well tags like {package.name} or only text without tags?

 

Just copy and paste from the html side and that will work.

[Michael]

In the Text part do you have {package.email_text} in the email template, and in the package welcome email did you fill in the text tab too?

[Paul]

As Mike mentioned, you are almost certainly missing the text content. Both HTML and text is sent, only text is displayed in the logs.

[serge]

ok, I see,

 

email template was fine but at package, the text tab had empty content, so there can I use as well tags like {package.name} or only text without tags?