How Unpaid Invoice Auto Voiding Is Working?

[serge]

I can see Invoices not paid are automatically voided, but after how many day from being past due?

 

I can not found options/parameters for that but would like to understand how blesta is working on that?

[Michael]

Thank you, I was ever checking there before but by the way there is no "auto void invoice" option.

 

But you maybe mean it's match to existing option "Suspend Services Days After Due" ?

 

The "Cancel Service Changes Days After Due"

[Michael]

Settings > Company > Billing / Invoices > drop down box.

[serge]

Thank you, I was ever checking there before but by the way there is no "auto void invoice" option.

 

But you maybe mean it's match to existing option "Suspend Services Days After Due" ?

[serge]

ok, Thanks, I see now,

 

By the way, this option was not on my Blesta live server being runing an older Blesta version, but on my test server with last blesta version I can see this option is there.

[Michael]

ok, Thanks, I see now,

 

By the way, this option was not on my Blesta live server being runing an older Blesta version, but on my test server with last blesta version I can see this option is there.

 

not sure how they are getting automatically closed then haha unless the same cron is running from the test server.

[serge]

I see, But my test server have no clients or only test clients and not have cron enable for not having such issues

[Tyson]

How can you see the invoices are automatically voided?

 

I think the only time an invoice is automatically voided is when a service change is canceled as Licensecart pointed out. If you're finding a voided invoice that was not done manually, you may need to check any third-party extensions to see if they have the ability to void invoices.

[serge]

Thanks, no manual operation was done.

 

I use universal module + license module only, and no customization on that at blesta install side