Blesta Addons Posted August 10, 2015 Report Posted August 10, 2015 This days i way discovering how the order forms / cart work . and i have discovered (at least for me and my staff and my clients testers) a big problem in the cart system . so if we have 3 order forms let say 1 for vps 2 for dedicated 3 for hosting . the client has make a order of 1 vps, and has not completed the checkout ; then he ordered 1 dedicated and hosting , no checkout at here . when he decide to complete the order , here we have the problem , the cart is not containing the 3 order services . and to complete the order he need to go to order form link and make checkout for every service . that for us/him is a huge and buggy work . so we decided to make our own call to the cart basket to see what are in it . and we have surprised , what blesta do is storing the cart item in the sessions, and every item with their ids and some more data . at here all thing is fine . but the surprise for us was that blesta disting with every order form cart . what we suggest is that the cart/basket should be for all order forms . the solution for us was use 1 order form for all . but we prefer use some list or ajaxed order form for a specific needs, and use styled order form for other services . at the end , for me, it has no sense to have 3 carts sessions in one system for the same place !!!! either the other ecommerce platform use 1 cart like magento/open cart/prestashop ..ect ... i don't want to nominate competitors ... licencecart , Relax is just a discussion . activa, mendozal, serge and 1 other 4 Quote
serge Posted August 11, 2015 Report Posted August 11, 2015 Interesting, Do you think the way it work by now by having a cart cession for each order form vs only one single cession for the cart, could not be in relation with configurable option there is by order form? But that true at the end of the buy process, any item added in cart and ever configurated though their specific order form, could in my opinion be merged at the very final checkout step. activa 1 Quote
Michael Posted August 11, 2015 Report Posted August 11, 2015 licencecart , Relax is just a discussion . Thanks for the mention mate. I do agree with this but more of a universal cart so you can order more than one product type in the cart. Hosting package - $3 VPS package - $10 ---------------------------- Total: - $13 ModulesBakery and activa 2 Quote
ModulesBakery Posted August 11, 2015 Report Posted August 11, 2015 I totally agree, the cart now works like an order form rather than a shopping cart in terms of allowing users to add several products/services of different categories, hopefully this gets imrpoved soon. activa 1 Quote
activa Posted August 11, 2015 Report Posted August 11, 2015 a universal cart is highly demanded . so 1+ Quote
Paul Posted August 11, 2015 Report Posted August 11, 2015 I'd like to see an option to allow order forms to appear together, meaning that you'd have links or buttons at the top to switch from one order form to another. For example, you might have an order form for VPS's, and another for Shared Hosting. Both of these could be displayed at the top, so that the user could easily navigate between them. In such a case, I can see this request being more important. We need to discuss internally though, the original intent of order forms was for them to be unique, so it's no accident that items in the cart for 1 order form are not visible in another. Michael 1 Quote
Blesta Addons Posted August 11, 2015 Author Report Posted August 11, 2015 I'd like to see an option to allow order forms to appear together, meaning that you'd have links or buttons at the top to switch from one order form to another. For example, you might have an order form for VPS's, and another for Shared Hosting. Both of these could be displayed at the top, so that the user could easily navigate between them. In such a case, I can see this request being more important. We need to discuss internally though, the original intent of order forms was for them to be unique, so it's no accident that items in the cart for 1 order form are not visible in another. the better option is to make them all toghe , the important here is the checkout proccess . it has no sense to see in the cart 5 items, and in the checkout you will pay just 2 or 1 !!! Quote
activa Posted December 26, 2015 Report Posted December 26, 2015 Any update in this ? We got a lot of claim from clients . They order items in multiple place and they never got all of the items in a final checkout . This should be improved as soon as possible as it limit the chance of selling . Quote
Paul Posted December 27, 2015 Report Posted December 27, 2015 Any update in this ? We got a lot of claim from clients . They order items in multiple place and they never got all of the items in a final checkout . This should be improved as soon as possible as it limit the chance of selling . We are considering this.. however, why not put all your items on the same order form? Quote
activa Posted December 27, 2015 Report Posted December 27, 2015 We are considering this.. however, why not put all your items on the same order form? how we can put vps, dedicated servers, hosting, ssl, domains, in one order form , with the actual one ? simply is impossible ! we are as hosting providers fighting to survive with the actual order form , it lock the essentials hosting marketing orders cart , all the others has solid and a near complete order form for hosting providers . selling licenses, ssl, vps, can be done with the actual order , but for hosting market is painless , we can't know how we can be patience to see the change !!! Quote
Michael Posted December 27, 2015 Report Posted December 27, 2015 how we can put vps, dedicated servers, hosting, ssl, domains, in one order form , with the actual one ? simply is impossible ! we are as hosting providers fighting to survive with the actual order form , it lock the essentials hosting marketing orders cart , all the others has solid and a near complete order form for hosting providers . selling licenses, ssl, vps, can be done with the actual order , but for hosting market is painless , we can't know how we can be patience to see the change !!! Groups.... Quote
Blesta Addons Posted January 8, 2016 Author Report Posted January 8, 2016 Groups.... i don't think you have tested it with variant case . Groups is not the solution . but it can help in some cases and minimize the confusing for the clients . personally i have my own solution (custom order plugin) . anyway , the behavior to have multiple carts for unique website and unique clients has no sense for me at least . Michael 1 Quote
Michael Posted January 8, 2016 Report Posted January 8, 2016 i don't think you have tested it with variant case . Groups is not the solution . but it can help in some cases and minimize the confusing for the clients . personally i have my own solution (custom order plugin) . anyway , the behavior to have multiple carts for unique website and unique clients has no sense for me at least . I do agree with the universal cart so you can have hosting, domain and ssl for example on one order. activa and Blesta Addons 2 Quote
Kasper Posted March 20, 2020 Report Posted March 20, 2020 We just discovered that this strange cart separation, is the reason that orders are missing in the cart when customers try to order several services. @Blesta Addons Is your "custom order plugin" available on your website, i can't see it? @Paul It's been years since the last post, have there been some development on this issue? Quote
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