nolyoly Posted July 2, 2013 Report Posted July 2, 2013 When accessing Payment Accounts and clicking Add Payment Account, it is sending a redirect loop error/too many redirects error. This is all occuring while logged in as a client.
iAlex Posted July 9, 2013 Report Posted July 9, 2013 I also get this when going to Add a new payment from the client area '/client/accounts/add/cc/' http://tbx.me/r1q.png
cloudrck Posted July 9, 2013 Report Posted July 9, 2013 I don't have this issue on Nginx. Again, it would helped if someone posted their logs.
iAlex Posted July 9, 2013 Report Posted July 9, 2013 I can't seem to find anything in my logs about it. Will have another try.
Scott Horsley Posted July 9, 2013 Report Posted July 9, 2013 Are either of you using a sub-directory for your Blesta instance by any chance?
iAlex Posted July 9, 2013 Report Posted July 9, 2013 Are either of you using a sub-directory for your Blesta instance by any chance? Yes, I'm using /clients/
Paul Posted July 9, 2013 Report Posted July 9, 2013 Yes, I'm using /clients/ Anyone else experiencing this? Do you also have Blesta installed in a sub-directory?
Bloory Posted July 10, 2013 Report Posted July 10, 2013 I see it on the admin side, using the billing sub-domain in cPanel - but strangely only in Chrome. In Firefox I am blazing away.
nolyoly Posted July 19, 2013 Author Report Posted July 19, 2013 I see it on the admin side, using the billing sub-domain in cPanel - but strangely only in Chrome. In Firefox I am blazing away. I see it in both. Also I have my Blesta installed in a subdomain. https://portal.blastnode.com/ This is an issue that really needs to be fixed. I think it has to do with the .htaccess file. Can one of the developers help us out with this one? I'm using beta 5 and still having this error when customers click payment accounts and try to add a payment account. The exact link the redirect loop is occuring at is here: https://portal.blastnode.com/index.php/client/accounts/add/ Also I have a VPS with 1GB RAM 2GB burst RAM and it's running CentOS 6 with PHP 5.3 and MySQL 5.1 (upgrading to 5.5 now though). Google Chrome Output: This webpage has a redirect loop The webpage at https://portal.blastnode.com/index.php/client/accounts/add/cc/ has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer. Here are some suggestions: Reload this webpage later. Learn more about this problem. Error 310 (net::ERR_TOO_MANY_REDIRECTS): There were too many redirects.
Cody Posted July 19, 2013 Report Posted July 19, 2013 If this is the link you're using: https://portal.blastnode.com/index.php/client/accounts/add/ Then it's not .htaccess, since .htaccess must be disabled. There shouldn't be any /index.php/ in that URI when using .htaccess.
Tyson Posted August 12, 2013 Report Posted August 12, 2013 I see it in both. Also I have my Blesta installed in a subdomain. https://portal.blastnode.com/ This is an issue that really needs to be fixed. I think it has to do with the .htaccess file. Can one of the developers help us out with this one? I'm using beta 5 and still having this error when customers click payment accounts and try to add a payment account. The exact link the redirect loop is occuring at is here: https://portal.blastnode.com/index.php/client/accounts/add/ Were you able to resolve this issue?
Cody Posted August 28, 2013 Report Posted August 28, 2013 Ok, so turns out this is only reproducible if you disable one of the two Accepted Payment Types in [settings] > [Company] > [billing/Payment] > [Accepted Payment Types]. CORE-719 fixed for 3.0.2. To patch yourself update client_accounts.php (line 192): elseif (count($valid_account_types) == 1) to elseif ($step == 1 && count($valid_account_types) == 1) Michael 1
Recommended Posts