Cpanel Change Password Doesnt Work

[maria_tio]

Password change/reset didnt work. I updated the client's cPanel password under cPanel Options of Client's Manage Service Page, and it didnt work. We have to do it manually every time we have to change a client's password.

 

Kindly refer to the attached images:
 

Here is the scenario: 

On the CLIENTS PAGE> SERVICES SECTION

1. I clicked Manage first service

 

2. Redirected to CLIENT>MANAGE SERVICE PAGE

Down at the cPANEL OPTIONS

-enter a new password.

-Clicked save

-*No error msg encountered

 

3. Back to CLIENTS PAGE> SERVICES SECTION

-Click Login

-will redirect you to cPanel but it says login is invalid.

[Paul]

What version of Blesta are you running? What version is the module? (You can check the module version under Settings > Company > Modules) 

[Nelsa]

You shoud look for error(if not already) in tools--->logs--->module .  

[activa]

this isue i,remember it was in earlier release .

 

check you have the updated cpanel module .

[Tyson]

I believe you need to be using the cPanel module v2.2.1+ that comes with v3.4.2+ of Blesta.