Renew Date Must Be Greater Than Last Renew Date

[Joseph H]

Hi Guys, I just noticed that now If you try to modify an accounts renewal date you are limited to Only adding dates and not reducing. 

 

I was doing a manual transfer for some clients from cPanel to Interworx which required adding the service with another package, but we needed the details to remain the same i.e renewal dates. But this seems to be removed in 3.5 B4.

 

 

[Michael]

It depends on the module. I have that issue with kernelcare.

[Joseph H]

I use the interworx module, I hope blesta removes this limit. As of now I can't proceed with the transfer due to this. 

 

@Mike that's a custom module right? Have you solved the issue with it yet or?

[Michael]

I use the interworx module, I hope blesta removes this limit. As of now I can't proceed with the transfer due to this. 

 

@Mike that's a custom module right? Have you solved the issue with it yet or?

 

I've not had issues unless say the set-up date is 4th of june and you try setting the renewal before that or the date today that's normal.

 

But on the KC module you can't change it from 2nd July to the 1st of July. Yeah custom module.

[Tyson]

Can you be more specific as to where you are changing the renew date? Is this when managing a service in Blesta? If so, renew dates have always been required to be in the future, or greater than the last renew date if the service had previously renewed.

[Joseph H]

Can you be more specific as to where you are changing the renew date? Is this when managing a service in Blesta? If so, renew dates have always been required to be in the future, or greater than the last renew date if the service had previously renewed.

 

I was doing the change In the Blesta, I created a service using the interworx module. But when I wanted to change the renewal date of the newly created service I got the error  "Renew Date Must Be Greater Than Last Renew Date"  .

 

The aim was moving a few clients who are currently using cPanel to use Interworx, so all details like renewal date were supposed to remain the same. In this case I failed to keep the renewal dates the same.