Suppdort Plugin Grayed Out No Install Button

[skillednerd]

The support manager as well as most other plugins are grayed out.

 

No install button or anything. I made sure the files are on the server.

 

I checked and and I have the php requirements met.

 

Thanks!

[skillednerd]

a reinstall of the vps corrected everything thanks again for your help

[Michael]

The support manager as well as most other plugins are grayed out.

 

No install button or anything. I made sure the files are on the server.

 

I checked and and I have the php requirements met.

 

Thanks!

 

means they are installed.. Plugins > Installed

[Tyson]

Yes, make sure you are viewing the plugins from the [settings] -> [Plugins] -> [installed] page, not [settings] -> [Plugins] -> [Available].

[skillednerd]

Well then the support manager if its installed isn't there at all no support options.

 

I had to reinstall the server for solusvm and change my vps with install so its a new one.

Earlier it worked fine. I am going to reinstall cpanel again cause it kept freezing I think

it messed something up.

 

If it was installed isn't there uninstall button?

[Michael]

Well then the support manager if its installed isn't there at all no support options.

 

I had to reinstall the server for solusvm and change my vps with install so its a new one.

Earlier it worked fine. I am going to reinstall cpanel again cause it kept freezing I think

it messed something up.

 

If it was installed isn't there uninstall button?

 

If you've installed the support manager go to Settings > System > Staff > Staff Groups > Admin > edit > check all for support and then F5.

[Tyson]

[settings] -> [Plugins] -> [Available] lists all plugins in the system. Those that are grayed out are already installed.

 

[settings] -> [Plugins] -> [installed] lists all plugins that are installed. If you install one and don't see it in the list, then something is not working properly.