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I noticed that the ''welcome e-mail'' is not sending, even tho the SMTP settings are correct and other mails such as password recoveries are sending correctly.

So to sum it up, when a customer order his server, the server goes active within 5 minutes with cronjob, but the e-mail with his panel password etc is not sending?

3 answers to this question

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Posted

I noticed that the ''welcome e-mail'' is not sending, even tho the SMTP settings are correct and other mails such as password recoveries are sending correctly.

So to sum it up, when a customer order his server, the server goes active within 5 minutes with cronjob, but the e-mail with his panel password etc is not sending?

 

Have you got the automation cron job running for emails? Settings > Company > Automation or something and then see if all the boxes are ticked.

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Posted

Have you got the automation cron job running for emails? Settings > Company > Automation or something and then see if all the boxes are ticked.

 

Got it fixed already.

I had to re-check the port for SSL :).

 

Got another bug, the mail is sending fine now, server is activating as it should do but the panel username and password are not in the mail..

Username: {service.multicraft_login_username}

Password: {service.multicraft_login_password}

 

What is the problem?

  • 0
Posted

Got it fixed already.

I had to re-check the port for SSL :).

 

Got another bug, the mail is sending fine now, server is activating as it should do but the panel username and password are not in the mail..

Username: {service.multicraft_login_username}

Password: {service.multicraft_login_password}

 

What is the problem?

 

Have they already got a minecraft server under that username? It doesn't send it twice if there's already a server and it's recommended that you use a if statement.

{% if service.multicraft_login_username %}
Login with
User: {service.multicraft_login_username}
Pass: {service.multicraft_login_password}
{% else %}
Login using your existing Multicraft account credentials.
{% endif %}

http://docs.blesta.com/display/user/Multicraft#Multicraft-WelcomeEmail

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