Ken Ng Posted May 17, 2015 Report Posted May 17, 2015 Hi guys, I have this client requested to have this ticket to his account. Before that he doest not have a account with us. Which means the ticket is not under his current account. How can I do it? Any advice ? Thanks Quote
0 Michael Posted May 17, 2015 Report Posted May 17, 2015 You can't unless he opens it on the frontend. Quote
0 Jonathan Posted May 17, 2015 Report Posted May 17, 2015 Sounds like a good feature request to me. Quote
0 Paul Posted May 17, 2015 Report Posted May 17, 2015 There's currently no way to assign a ticket to a client that is unassigned, but yeah, that would be a good feature request. Ken Ng 1 Quote
0 Ken Ng Posted May 18, 2015 Author Report Posted May 18, 2015 Thanks for all the replies. Appreciated. Quote
Question
Ken Ng
Hi guys,
I have this client requested to have this ticket to his account. Before that he doest not have a account with us. Which means the ticket is not under his current account. How can I do it?
Any advice ? Thanks
4 answers to this question
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