Partial Refund Support

[srn]

Partial refund support is a requirement for us with any payment provider.

 

http://www.blesta.com/forums/index.php?/topic/1596-partial-refund/ suggests a full refund and then another charge for the same amount. But this second charge may require explicit authorization by the customer, and there's no guarantee they'll take the time to do it.

 

Partial refund support from within blesta would greatly streamline the customer support workflow.

[ModulesBakery]

+1

[Blesta Addons]

+1

[Jonathan]

+1

[swanseahost]

+1

[vgarcia620]

+1 much needed feature

[serge]

+1

[Nelsa]

Yep, it woud be great to have this option.+1 from me.

[Daniel B]

+1

[Paul]

That's a lot of plus ones. I'm sure we'll do this at some point, however it's fairly complicated as there's no mechanism build in to support partial refunds and we want to maintain proper accounting of transactions. It will undoubtedly require some changes to the database schema.

[Max]

That's a lot of plus ones. I'm sure we'll do this at some point, however it's fairly complicated as there's no mechanism build in to support partial refunds and we want to maintain proper accounting of transactions. It will undoubtedly require some changes to the database schema.

 

Create a credit note (invoice with negative amount to be refunded, and same VAT percentage as original invoice), and apply the partial refund against that.

Shouldn't require a db scheme change, only getting rid of the rule that disallows negative amounts in your invoice model.

[eXtremeSHOK]

Please allow negative invoices, as this allows for an easy way to use blesta for tracking of service expenses.

[activa]

Please allow negative invoices, as this allows for an easy way to use blesta for tracking of service expenses.

never i see a invoice with negative total . this should be credit note .

[Tyson]

You can create negative invoices in v3.5. It won't automatically create any credits on the client's account for the negative sum, but you can add credits yourself by recording a payment for the same amount.

[Blesta Addons]

You can create negative invoices in v3.5. It won't automatically create any credits on the client's account for the negative sum, but you can add credits yourself by recording a payment for the same amount.

 

when we create negative invoice it set as closed in creation , is this a normal case ?

[Tyson]

when we create negative invoice it set as closed in creation , is this a normal case ?

 

Yes, same as if you create an invoice with $0 due, it is closed automatically.