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Posted

It sounds like BitPay doesn't support refunds except when manually requested as mentioned here and here.

 

Is there native refund support that can be accomplished automatically via the API that we're not aware of?

Posted (edited)

That's weird. Those pages do seem at odds with their API page; it looks like it's supported by their API. From https://bitpay.com/api 

 

/invoices/:invoiceId/refunds

Creates a refund request for the given invoice.

 
 
Response Name Type id
Refund request resource id
string requestDate
Time of API call
date status
Can be `pending`, `success`, or `failure`
string token
API token for invoice refund request resource

 

 

EDIT: It looks like it's a relatively recent addition to their API.
http://blog.bitpay.com/2014/09/18/announcing-the-new-bitpay-api.html

Edited by will
Posted

Refunds outside of the API require contacting their customer support by email and there's no shared login, so I'm assuming the primary account holder has to do it.

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