Comment/reason Box For Cancellations

[Jonathan]

A comment/reason box for customers when requesting cancellation would be great.

[Michael]

Already planned: CORE-590

[Paul]

If you have suggestions on how this would look/work let's open up a discussion. The task doesn't have any real details, and those need to be worked out before it can be implemented.

[Jonathan]

It would be a simple text area or input box for the customer on the cancelation form.  In the admin side this reason would be best displayed on the scheduled services page I suppose.  Perhaps like this:

[Michael]

It would be a simple text area or input box for the customer on the cancelation form.  In the admin side this reason would be best displayed on the scheduled services page I suppose.  Perhaps like this:

shot-2015-04-13-11:00:44.png

 

I prefer it like this if you was to do down that route this would be nice, but it must be for all cancelled services and not just scheduled services, and if possible force customers who are cancelling to add a reason.

 

 

[DarrenShakes]

+1 highly wanted!

[Blesta Addons]

+1 . Very usefull and easy to add .

What i suggest is not just a comment box , but rather a checkbox for options inputs field that admin can add/delete from admin side .

[PauloV]

+1 like Licensecart said in conjunction with naja7host idea

[Paul]

Your mockup is good @Licensecart, the reason should be displayed in the expandable area like this anywhere cancelled services are listed. The color likely would not be red, but it should be in there. I've updated the task with some more details. CORE-590

[Jonathan]

+1 for @Licensecart's mockup.