Testing Suspension Of Service: Hard To Understand

[serge]

For test purpose, I was shortening the duration of package I will sell.

1 day product duration

I wanted to check how will happen the service suspension if the service is not renewed(paid) for the new period.


at /settings/company/billing/invoices/

I had this parameters:
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Invoice Days Before Renewal: 5
Suspend Services Days After Due:1


I know the invoice should be created 5 days in advance, when my product duration time is only one day (but because we can not have different "Invoice Days Before Renewal" depending of package, I was letting 5 days like above, as it could be more better to send invoice 5 days before product expiration for most of my other package.

So at the service activation (few mins after order was created & paid), I was checking Table service & date_renews column, and date_renews was well at day+1 of activation.

Today at J+2 when no new invoice was paid for renew this service, I can see date_renews is at day+7 of service activation and date_last_renewed is at day+6. (so it's date in future)
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So I'm hard to understand, it's a bug or what do that mean?
 

[Michael]

It runs a day after the cron runs at the time you set it to in: Settings > Company > Automation.

[serge]

Thxs, yes I know.

 

My concern is to understand why in above case I said:

 

- date_renews from J+1 just after service activation switch after to J day+7    when I think it's should stay at J+1?

- date_last_renewed is at day+6  when I think it's should be empty ?  or what really mean this field?

[Blesta Addons]

day+7 - day+6 = j+1

[serge]

thxs for this idea but I really need to check again my service table in db tomorrow.

 

Today (2015/02/01) I saw service was well suspended at J+1 as expected, but I found strange, it's display such info in client area:

 

Renew Date:Feb 06, 2015

------

Next Invoice: Feb 02, 2015

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The next invoice date is OK, but Renew Date have for me zero logic for a 1 day long service, ordered/activated one day before.

 

if a service is sell for a duration inferior of "Invoice Days Before Renewal", like I did:

 

package/service duration sell: 1 day

Invoice Days Before Renewal: 5 day

 

I think in Blesta, it miss a conditional formula for if "package/service duration"  is inferior to "Invoice Days Before Renewal" to use in place "package/service duration sell" as the "Invoice Days Before Renewal:"

[serge]

Mostly, my enemy was parameters in Blesta admin area & menu:  /settings/company/billing/invoices/

 

, "Invoice Suspended Services" was ticked by default, It's was confusing me a lot, I just disabled