For test purpose, I was shortening the duration of package I will sell.
1 day product duration
I wanted to check how will happen the service suspension if the service is not renewed(paid) for the new period.
at /settings/company/billing/invoices/
I had this parameters: ----------------------- Invoice Days Before Renewal: 5 Suspend Services Days After Due:1
I know the invoice should be created 5 days in advance, when my product duration time is only one day (but because we can not have different "Invoice Days Before Renewal" depending of package, I was letting 5 days like above, as it could be more better to send invoice 5 days before product expiration for most of my other package.
So at the service activation (few mins after order was created & paid), I was checking Table service & date_renews column, and date_renews was well at day+1 of activation.
Today at J+2 when no new invoice was paid for renew this service, I can see date_renews is at day+7 of service activation and date_last_renewed is at day+6. (so it's date in future) --------
So I'm hard to understand, it's a bug or what do that mean?
Question
serge
For test purpose, I was shortening the duration of package I will sell.
1 day product duration
I wanted to check how will happen the service suspension if the service is not renewed(paid) for the new period.
at /settings/company/billing/invoices/
I had this parameters:
-----------------------
Invoice Days Before Renewal: 5
Suspend Services Days After Due:1
I know the invoice should be created 5 days in advance, when my product duration time is only one day (but because we can not have different "Invoice Days Before Renewal" depending of package, I was letting 5 days like above, as it could be more better to send invoice 5 days before product expiration for most of my other package.
So at the service activation (few mins after order was created & paid), I was checking Table service & date_renews column, and date_renews was well at day+1 of activation.
Today at J+2 when no new invoice was paid for renew this service, I can see date_renews is at day+7 of service activation and date_last_renewed is at day+6. (so it's date in future)
--------
So I'm hard to understand, it's a bug or what do that mean?
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