sharktek Posted December 12, 2014 Report Posted December 12, 2014 Unfortunately, we lost a client today due to this bug--I am assuming it is a regex error of sorts. Wondering if others can recreate issue. To recreate: 1) I am logged in as admin, currently on the /admin/clients/add/ page. *Note: Use email as username is checked 2) When I enter the following emails, I receive the response "Invalid email address.": - test@rentorprise.com - test2@bestorprise.com - test@bestorrise.com - test@bestorrisse.com - test@bestorrisse.com - test@entraprise.com - test@entoraprise.com The same problem occurs via API (clients create) and when editing a user via /admin/clients/edit/555/ Attached Screenshot shows the result. Any ideas?
Paul Posted December 12, 2014 Report Posted December 12, 2014 Do any of those domains exist? A DNS lookup is done on the domain name to ensure that it's capable of receiving email, if it's not that error is returned. It has helped many of our customers with typos in their email address. If the address is invalid, they won't get their welcome email. Michael 1
Michael Posted December 12, 2014 Report Posted December 12, 2014 Nope they don't mate bestorprise.com is Available for Purchase!
Tyson Posted December 19, 2014 Report Posted December 19, 2014 Unless you can confirm that the email address belongs to a valid domain when you encountered that error, I would chalk this one up to normal behavior. As Paul already mentioned, an email address must both be in a valid format, and pass a DNS lookup. Michael 1
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