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Posted

Quantum Gateway doesn't work.

 

I have installed it and configured it with my information and I can unable to select the 'USD' currency, therefore it looks like it's causing the gateway not to display to client's on check out.  So, how can we fix this?  This is very important, or else we might as well cancel our Quantum Gateway account that we were JUST approved for today.  What a waste of time this has been!  This is so frustrating and I have lost and wasted soooo much time troubleshooting this and getting absolutely, NO WHERE!

 

See the attached screenshot.

 

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post-137-0-65557000-1416546714_thumb.png

3 answers to this question

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  • 0
Posted

1. Have you ticked that box.

2. Have you ticked the Quantum Gateway on the order forms.

 

3. Quantum Gateway uses cards.... Aka you have to use the card form on the left. 

 

4. If that doesn't show you need to enable them. Settings > Billing > Accepted Payment Types > Tick boxes.

 

What a waste of time for not asking here... before moaning...

  • 0
Posted

USD must be in use by another merchant gateway. A currency can only be assigned to one merchant gateway at a time, you should be able to check it if you disable the other merchant gateway that is using USD.

 

:o never knew that mate.

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