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Message added by Michael,

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Posted

I think I was using 3.4, and it did not work.

Does this plugin simply add the bubbles? That's what I want (and not replace Support Manager).

 

I'll try again with the current version soon.

 

Use Naja7Host's plugin for just the numbers.

Posted

I think I was using 3.4, and it did not work.

Does this plugin simply add the bubbles? That's what I want (and not replace Support Manager).

 

I'll try again with the current version soon.

 

yes, it's add a bubbles and the ticket widgets in the client dashboard .

Posted

Is it just for clients?

I'm selfish: I want it for admin. Clients don't matter, as they'll get emails. But an admin will live in this thing at times.

 

Admin / Clients.

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Posted
On 2/16/2018 at 7:12 PM, Blesta Addons said:

we will add option to select what thing you should activate in next release :

[ ] Enable Badge In Admin Side.
[ ] Enable Badge In Client Side.
[ ] Enable Widget In Client Side.

Just noticed, The client side widget only shows If a client has no open tickets. But when there is an open ticket only the badge shows

Posted
On 04/03/2018 at 9:39 AM, Joseph H said:

Just noticed, The client side widget only shows If a client has no open tickets. But when there is an open ticket only the badge shows

the widget is shown even if the client has 0 open ticket, and the badge is shown if the client has a open tickets.

Posted
4 hours ago, Blesta Addons said:

the widget is shown even if the client has 0 open ticket, and the badge is shown if the client has a open tickets.

That's not what's happening on  my site. If a client has 0 tickets then widgets shows ok. But all clients with tickets the widget does not show at all

Posted
17 hours ago, Joseph H said:

That's not what's happening on  my site. If a client has 0 tickets then widgets shows ok. But all clients with tickets the widget does not show at all

need to investigate. we will check this soon this week.

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