Elements Missing?

[chickc]

I recently installed the Support Plugin and see it on the client side, but not on the admin side. I see the "There are no support departments available." on the client side, so I went into the admin to add support departments, but it seems to be missing. It doesn't give much information about this in the Docs.

 

Also, I activated a Paypal standard, but I do not see it as an option to add payment account on the client side. 

 

Are these things missing, or am I missing something (like a brain)?

 

Thanks.

[Cody]

You should have noticed a yellow message appear after you installed the plugin letting you know to set the access control permissions for the plugin. You do this under [settings] > [system] > [staff] > [staff Groups].

[chickc]

Yep, thanks Paul directed me there, but when I try adding Support to Administrators is come up with "Only one staff group per company may be assigned to a staff member." And still nothing shows in nav menu.

[chickc]

Ok all good thanks to Paul. Just wasn't correctly following the instructions given. User error! User error!!  hehehehe Thanks Paul.