How To Change The Status Of The Review To Pending

[sedudohost]

 

I tried to order a domain, and succeeded. that was the problem when I want to activate there is a comment "The status of this service is currently In Review and must be changed to Pending before it can be activated. This can be done through the widget on the Orders Billing Overview page using the Order plugin, or by a third-party plugin responsible for managing orders. "

 

 

how? or where a menu to change the status of an order? because I was looking at the menu / admin-> clients-> editservice not find it? http://prntscr.com/4x89dy

[Michael]

You want to go to Billing > Manage Widgets > Order widget.

On that you will see pending, check the box and and click activate. It will then go to pending on the customer page.

[L3Y]

Hi,

 

I am having the same issue, but if i go to  Billing > Manage Widgets > Order widget, then i do not see any "activate" button, even if i check the box.

 

In fact i see no button at all   

 

I enabled the function "Language.allow_pass_through", just to see how it goes, and it seems like it's not related to our translation files.  

 

Please see the attached screenshot.

 

Thank you,

 

Carl

 

[Michael]

Do you have teamviewer? if so can you PM your id / pass please.

[L3Y]

Ok.

 

I found why.

 

This code : 

 

 

<a href="#" class="btn_right submit"><?php $this->_("AdminMain.index.field_ordersubmit");?></a>
<?php
$this->Form->fieldSelect("status", $this->Html->ifSet($statuses), $this->Html->ifSet($vars->status), array('id' => "order_status"));
$this->Form->label($this->_("AdminMain.index.field_markas", true), "order_status");
?>

 

...it just don't seems to be at the correct place to show up, or i may have a css issue?

 

Anyhow, by moving it, and removing the id, then i work

[Michael]

I would re-upload the files and see if it's missing one.

[Paul]

@Carl did you modify any of the templates? If not, what OS and browser/version are you running?