Service Dates Wrong

[richwalker]

The service date on the invoices are wrong. We have a package that was imported from blesta 2.5 it's for clients who are on a 12 months subscription. Invoices are created 30 days before the renewal date. When we look at the pdf that is created it's saying the service is covering the previous 6 months & the next 6 months. Any ideas why this is happening?

[flangefrog]

I also have an issue with the service dates on the invoice. The due date is Oct 21, 2014, but the service description says Jun 18, 2014 - Oct 21, 2014 when it should say Oct 21, 2014 - Oct 21, 2015

[richwalker]

I also have an issue with the service dates on the invoice. The due date is Oct 21, 2014, but the service description says Jun 18, 2014 - Oct 21, 2014 when it should say Oct 21, 2014 - Oct 21, 2015

Yes i am seeing the same problem too.

[Blesta Addons]

The commun factor here is term of 12 mounth converted in 6 mounth in pdf .

Question : the service show renew date correct ?

This service is related to any module ?

The old invoice imported , has the same case ?

This questions can help in identificating the probleme .

[richwalker]

The commun factor here is term of 12 mounth converted in 6 mounth in pdf .

Question : the service show renew date correct ?

This service is related to any module ?

The old invoice imported , has the same case ?

This questions can help in identificating the probleme .

 

Hi, yes the service renew date is correct.

We are using the universal module

The old invoices don't have the dates on the PDF's (blesta 2.5). 

[flangefrog]

The commun factor here is term of 12 mounth converted in 6 mounth in pdf .

Question : the service show renew date correct ?

This service is related to any module ?

The old invoice imported , has the same case ?

This questions can help in identificating the probleme .

Yes

Web Drive

This is the first invoice that's been generated. The from date - Jun 18, 2014 is actually the service creation date. If I have time tonight I'll see if I can do some debugging.

[Blesta Addons]

The old invoices don't have the dates on the PDF's (blesta 2.5).

the imported invoices in v3.3 has correct date ?

[richwalker]

the imported invoices in v3.3 has correct date ?

Yes, I am going to wait for the blesta office to open & i'll give them a call.